Privacy Policy

J and J Plumbing & Gasfitting

At J and J Plumbing & Gasfitting Pty Ltd / Protech Underground Asset Locations Pty Ltd we prioritise the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide to us.

Information We Collect

We may collect personal information, such as your name, email address, phone number, and address, when you interact with our website, contact us for inquiries, or use our services. Additionally, we may gather non-personal information such as browser type, IP address, and referring website to enhance your user experience and improve our services.

Use of Information

We use the information we collect to communicate with you, process your requests, provide services, and improve our offerings. This includes sending service-related updates, responding to inquiries, and tailoring our services to better meet your needs. We may also use your information for marketing purposes, with your consent, to provide you with relevant promotions, updates, and offers.

Data Security

We implement and manage a high-level industry-standard security system to protect your personal information from unauthorised access, alteration, disclosure, or destruction. Despite our best efforts, no method of transmission over the internet or electronic storage is entirely secure. Therefore, we cannot guarantee absolute security of your data.

Sharing of Information

We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you. These parties are obligated to maintain the confidentiality of your information and are prohibited from using it for any other purpose.

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your browsing experience, analyse trends, administer the website, and gather demographic information. You can control the use of cookies through your browser settings, but please note that disabling cookies may limit certain functionalities of the website.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will promptly delete such information.

Changes to this Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to periodically review this page for any updates.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, Please email us [email protected]/[email protected] or call 03 6169 9572 , otherwise, by using our website or services, you consent to the terms of this Privacy Policy.